Welcome to Taxi Cab Melbourne. By using our website, booking a ride, or accessing any of our services, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.

1. General Terms
Taxi Cab Melbourne provides taxi booking and transportation services within Melbourne and nearby areas. By booking a ride through our website, phone, or mobile app, you agree to the terms outlined here. These Terms and Conditions apply to all users, drivers, and passengers using our services.

2. Booking and Confirmation
All bookings made through Taxi Cab Melbourne are subject to availability and confirmation. Once your booking is confirmed, you will receive a confirmation message with ride details. We reserve the right to decline or cancel a booking in case of unavailability, incorrect details, or unforeseen circumstances.

3. Passenger Responsibilities
Passengers are responsible for providing accurate pickup and drop-off details. You must be ready at the specified time and location to avoid delays or cancellation fees. Passengers must maintain respectful behavior towards drivers and avoid any damage to the vehicle.

4. Pricing and Payments
Fares are calculated based on distance, time, and service type. All prices are subject to applicable taxes and surcharges. Payment can be made through cash, credit/debit card, or other approved digital payment methods. Taxi Cab Melbourne reserves the right to change prices without prior notice, although confirmed bookings will not be affected.

5. Cancellations and Refunds
If you need to cancel a booking, please do so as early as possible. Cancellations made less than 30 minutes before pickup may incur a cancellation fee. Refunds, if applicable, will be processed within a reasonable time frame based on payment method used.

6. Limitation of Liability
Taxi Cab Melbourne strives to provide reliable and safe transportation, but we are not responsible for delays, traffic conditions, or unforeseen incidents. We shall not be liable for any loss, damage, or injury arising from the use of our services, except where required by law. Passengers are advised to keep their personal belongings secure, as we are not responsible for lost or damaged items.

7. Driver Conduct
All drivers associated with Taxi Cab Melbourne are licensed and verified. We expect professional behavior from our drivers at all times. If you experience any issues with a driver, please contact our support team immediately, and we will take appropriate action.

8. Prohibited Activities
Passengers must not use our service for illegal activities or transport prohibited items. Misuse of the service or providing false information may result in termination of access to our services.

9. Changes to Terms
Taxi Cab Melbourne reserves the right to modify or update these Terms and Conditions at any time without prior notice. The latest version will always be available on our website. Continued use of our services after changes means you accept the updated terms.

10. Governing Law
These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes shall be resolved under the jurisdiction of Melbourne courts.

11. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Taxi Cab Melbourne
Email: taxicabsmelbourne13@gmail.com
Phone: 1300208213