At Taxi Cab Melbourne, your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our mobile application, or book a taxi with us. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect
We collect information to provide and improve our taxi services. The types of information we may collect include:

• Personal Information: Your name, email address, phone number, and pickup/drop-off location provided when booking a taxi.

• Payment Information: Billing address, credit/debit card details, or other payment data processed securely through trusted third-party gateways.

• Location Information: Real-time GPS data to ensure accurate pickup and drop-off.

• Usage Information: Details about your visits to our website, IP address, browser type, and device information for analytical purposes.

2. How We Use Your Information
We use your information to deliver efficient and safe taxi services. Specifically, we may use it to:

• Process and confirm your taxi bookings.

• Communicate booking confirmations, updates, or promotional offers.

• Improve our website, mobile app, and overall customer experience.

• Maintain records for administrative, legal, or security purposes.

• Prevent fraudulent activities and ensure passenger safety.

3. Sharing Your Information
We value your trust and do not sell your personal information. However, we may share it with:

• Drivers: To fulfill your ride request and ensure smooth communication.

• Payment Processors: To complete transactions securely.

• Service Providers: For data analysis, email delivery, or marketing support.

• Legal Authorities: When required by law, or to protect our rights, safety, and property.

All third-party service providers are bound by confidentiality agreements to ensure your data remains protected.

4. Data Security
We implement strict security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Our systems use encryption, secure servers, and regular security audits. While no system is completely secure, we continuously improve our safeguards to maintain data integrity.

5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze traffic, and improve site functionality. You may disable cookies through your browser settings, but some features may not function properly as a result.

6. Your Rights
You have the right to access, correct, or delete your personal data. If you wish to update your information or opt out of marketing communications, contact us directly at our customer support email. We will process your request promptly.

7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect new regulations or business changes. The updated policy will be posted on our website with the revised date.

8. Contact Us
If you have questions, concerns, or complaints regarding this Privacy Policy, please contact us at:
Taxi Cab Melbourne
Email: taxicabsmelbourne13@gmail.com
Phone: 1300208213